Warranty Registration

Thank you for choosing Innovo Medical. Please note that all Innovo® products are covered by a 1-year warranty when purchased from an authorized dealer. Authorized dealers include: “Innovo Medical”, “Amazon.com”, “Jet.com” and “Walmart.com”.

Please do NOT submit a warranty registration form to file a warranty claim. You may use the form only to register your product. A warranty registration submission is not the proper way to file a warranty claim.

To file a warranty claim please send an email to cs@innovogroups.com with the subject line ‘Warranty Claim’ and include the following:

• Your Name
• Your Phone Number
• Item Description
• Summary of Issues
• A copy of your Proof of Purchase (Receipt / Sales Order)

Acceptable Proof of Purchase Submissions include:

• PDF or Word Document of purchase receipt
• Screenshot / Print-screen of purchase receipt (Mobile or Desktop)
• Any other document or file containing:
  • Order Date
  • Order ID
  • Item Number / Description

Warranty claims will not be honored if products were purchased from unauthorized dealers.

Note: After you're done completing this warranty form, please scroll down to click "Submit".